Return Policy

Eligibility for returns

Car cleaning chemicals purchased from our website are eligible for returns within (14) days from the date of delivery.

To be eligible for a return, the product must be unused, in its original packaging, and in the same condition as when it was received.

To initiate a return, please contact our customer support team within the specified return period.

Provide your order details, including the order number and reason for the return.

Our customer support team will guide you through the return process and provide you with a return authorization if applicable.

Customers are responsible for the return shipping costs unless the return is due to a defective or incorrect product sent by us.

We recommend using a trackable shipping service to ensure the safe return of the product.

Once the returned product is received and inspected, we will notify you of the approval or rejection of your refund.

If approved, the refund will be processed to the original payment method used during the purchase.

Please note that it may take some time for the refund to be reflected in your account depending on your payment provider.

We currently do not offer direct exchanges for car cleaning chemicals.

If you wish to exchange a product, please follow the return process mentioned above and place a new order for the desired item.

Certain items such as opened or used car cleaning chemicals, may not be eligible for returns due to safety and hygiene reasons.

We reserve the right to refuse returns on such items unless they are defective or incorrect.